Apple Classroom Remote

I need your help! I work for a large district at their online program. Last year we were able to utilize Apple Classroom Remote through MAIDs. It worked beautiful, there were glitches here and there but it was a wonderful equitable process to support our students remotely. This year we are using the EDU Profile to deliver from Jamf to roster and connect students to Apple Classroom. Therefor, teachers in buildings can connect to their students but we are no longer able to connect to our students remotely from MAIDs accounts. Does anyone have any experience? Does anyone know if we can isolate our program and have our rostering come from the ASM instead of the EDU Profile or will this cause a disruption to other rostering through the EDU Profile to JAMF? Are they any additional work arounds to be able to connect our students to Apple Classroom Remote.


Any information helps!

1 reply

October 13, 2025 Language English

Hi Kelly!

It may be best to discuss your best options with your Apple SE and LE. We'd love to assist!

You can find out who your Apple SE is by calling 1-800-800-2775 and choose option 4 to get connected with your school's Apple sales team.

Best,

Dominique

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